Timly Leads Belfor (Suisse) AG to Success
It’s obvious: not all heroes wear capes. Some brave storms to repair buildings and protect people. That’s exactly what BELFOR Suisse (AG) does. The company uses Timly to track its equipment in real time and optimize its interventions across the country.
Aurel Kron, Head of Processes & Digital Solutions, explains how the Timly software significantly simplified the inventory and tracking of machines and tools.
BELFOR (Suisse) AG
Employees
14,000 (BELFOR Group)
Industry
Countries
57
Company Overview
The BELFOR Group is the global market leader in damage management and restoration. Today, the group operates in 57 countries and employs over 14,000 people who respond to all types of damage incidents – from floods and storms to fires or contamination.
BELFOR acts with remarkable responsiveness, operating 24/7 to secure buildings, make them watertight and weatherproof again, then repair and restore them. This way, BELFOR (SUISSE) AG employees help life return to normal — enabling companies to resume operations quickly and homeowners to safely return to their homes.
In Switzerland and internationally, BELFOR’s responsiveness, expertise, and efficiency make it a trusted partner capable of handling extreme situations.
The Challenge
To understand the challenges BELFOR (SUISSE) AG was facing, picture this:
A cold night brings torrential rain over a Swiss region. As basements flood and walls take on moisture, dozens of homes and businesses are waiting for help. That help comes from BELFOR (SUISSE) AG. Once a request for intervention is submitted, BELFOR (SUISSE) AG teams load their emergency response vehicles with the required equipment and head to the affected locations.
After setting up equipment at the first site, there’s no time to waste: they move on to the next one and repeat the process until every affected building is equipped. That’s where the challenges appeared.
Challenge 1: Equipment Traceability On-Site
In emergency situations, logistics management becomes particularly complex: the top priority is to set up the necessary equipment at every affected site as quickly as possible.
The first challenge that led BELFOR (Suisse) AG to look for a tool management solution was the lack of traceability for the equipment in use. Technicians simply didn’t have the time to scan barcodes or record where and when each device was used or left behind.
Challenge 2: Equipment Traceability Across Storage Facilities
This visibility, however, is vital for an organization that often operates under tight deadlines. When a storm is forecast, teams must be able to anticipate needs, mobilize the right equipment, and deliver it quickly to affected areas.
Having a clear and up-to-date overview of its equipment fleet was, therefore, absolutely essential for effective planning and maximum responsiveness.
The Solutions
“We have equipped all our locations with antennas, and we have fitted our devices with beacons and Bluetooth trackers, as well as our vehicles. This means we have complete transparency and can see at any time which device is at which location or which device has been taken to which construction site.“
Aurel Kron, Head of Processes & Digital Solutions
Solving Challenge 1
Every BELFOR (SUISSE) AG emergency response vehicle is now fitted with a GPS tracker, and every piece of equipment is equipped with a Bluetooth tracker, allowing real-time tracking.
Let’s return to that stormy night in rural Switzerland. Technicians must make multiple stops to deliver equipment. Now, thanks to Timly and its trackers, they no longer need to note down details manually — the tracking system does it automatically:
GPS trackers turn emergency response vehicles into mobile tracking hubs. As long as a machine remains inside a vehicle, its position is continuously monitored. When the machine is unloaded, the Bluetooth link disconnects. The system records the exact location, date, and time — marking the delivery point — and logs it in Timly under the machine’s profile. Technicians can thus unload the equipment, install it, and head straight to the next site without delay.
Solving Challenge 2
Timly’s functionalities resolved the planning and visibility issues:
Each asset has its own digital profile with details such as location, maintenance deadlines, and assigned personnel.
- Managers have full visibility over equipment usage and stock levels in each storage facility.
- Maintenance cycles are tracked through Timly’s ticketing system, ensuring proactive upkeep.
When an incident occurs, managers can instantly check availability, see how many items are stored in each location, and plan logistics efficiently.
The Results
BELFOR (SUISSE) AG now relies on Timly to centralize all aspects of equipment management. Every asset is logged with its current location, condition, and availability. Managers can access a comprehensive, real-time overview of all resources in every storage facility.
When an emergency is imminent, they can anticipate demand — identifying where equipment is stored and coordinating transfers as needed. When a disaster strikes unexpectedly, technicians can react immediately, deploying and recording equipment automatically through Timly.
Thanks to Timly, coordinating and tracking hundreds of machines across the ten storage facilities has become efficient and reliable. Teams work faster, manage inventory better, and ensure that every disaster response is handled with maximum speed and accuracy.
This always up-to-date and precise overview saves BELFOR (Suisse) AG valuable time and resources. The Timly platform gives the teams full transparency over their equipment, allowing them to focus on what truly matters: performing their work as heroes in emergency situations efficiently and without losing time.
Key Takeaways
Even heroes need the right tools to stay effective.
Before Timly, tracking equipment across Switzerland was a challenge. Today, with Timly and integrated trackers, every asset is traceable in real time, and equipment management is centralized and transparent.
Managers can visualize inventories instantly, plan transfers, and allocate equipment precisely where it’s needed.
On-site, technicians deploy materials confidently, knowing every detail — from location to condition — is automatically recorded. With Timly, BELFOR (SUISSE) AG responds faster, operates more efficiently, and its teams can focus on what they do best: securing, protecting, and restoring.