IHK Hanover & Timly
How do you make the leap from analog records to a digital overview? The Hanover Chamber of Commerce (IHK Hanover) demonstrates that digitalization doesn’t have to be a major project – with the right tools, it can be seamlessly integrated into everyday operations. With Timly, they successfully modernized their inventory, maintenance, and warehouse management, laying the foundation for a transparent, efficient, and future-ready organization.
Company Overview
The Hanover Chamber of Commerce and Industry (IHK Hanover) is the economic heart of Lower Saxony. Since 1866, it has represented the interests of over 180,000 companies in the Hanover region and eight surrounding districts – from startups to mid-sized enterprises. In addition to consulting and training, IHK Hanover plays a central role in vocational education, promotes innovation, and actively shapes the regional economy.
The Challenge
With the move into a new office building, IHK Hanover faced a major task: How could thousands of assets and consumables be managed efficiently and reliably – including maintenance, deadlines, and tracking?
Paper lists and scattered documents proved impractical and prone to errors. A centralized, digital solution was needed that could not only map inventory digitally but also provide real-time transparency and control.
The Solution
IHK Hanover found the ideal platform in Timly’s flexible inventory software. With customizable input forms, mandatory fields, QR codes, and automated notifications, complex asset management was transformed into an intuitive, well-structured process.
- Room management with QR codes: Each room received a unique QR code. A simple scan displays all assets in the room along with their status.
- Consumables management: From beverages to paper towels – all stock items are tracked digitally, minimum levels monitored automatically, and expiration dates stored in the system.
- Maintenance management: Inspectors now use digital checklists. Maintenance tasks, deadlines, and defects are documented directly in the system.
- Digital signatures: Handoffs of keys, equipment, or vehicles are paperless and audit-proof within Timly.
“We gave each room a room number and a QR code that only refers to that room. This is scanned when needed and a list of all objects that should be in that room is displayed. The inventory works perfectly, as does the stocktake.“
Denecke
IHK Hanover
“The ticketing system is a great help. We now use it for everything from inspections of gardening tools to company cars or the statutory inspections of our caretakers’ personal protective equipment. We used to have all this only on paper. Now everything is consolidated, and when it’s time to take action, an email reminder pops up, which is a great help.“
Denecke
IHK Hanover
The Results
Since implementing Timly, IHK Hanover has fully transitioned from paper-based processes to digital workflows – efficient, transparent, and fully traceable.
- Clear inventory structure with real-time visibility of all assets
- Significant time savings through automated processes
- Simplified maintenance and inspection workflows
- Legally compliant handovers and documentation
- Improved inventory and stock management
Timly’s digital ticketing system also ensures smooth operations: IT support, inspections, and maintenance tasks are all recorded centrally, tracked, and reminded on schedule.
Key Takeaways
- Digital inventory management delivers measurable efficiency gains, even in complex organizations.
- A centralized platform like Timly integrates inventory, maintenance, and stock management in a single system.
- QR codes and automation significantly simplify daily work.
- Handovers, maintenance, and stock movements become transparent, traceable, and auditable.
We are proud that Timly enables IHK Hanover to reach its full potential and supports its daily operations effectively.
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