Company Overview

Stadtwerke Hechingen provides reliable energy, water, and other municipal services to the approximately 19,150 residents of this central Baden-Württemberg city. Founded in 1863, the utility is a public administration organization that manages both its operations yard and its employees with a high degree of professionalism. Their asset base includes around 1,000 items, ranging from equipment and tools to vehicles and administrative resources.

The Challenge

Stadtwerke Hechingen faced two key tasks:

  1. Employee qualifications and training: Skills, certificates, and training documents needed to be centrally managed to ensure compliance with legal requirements and maintain safety standards.
  2. Inventory and fleet management: At the same time, equipment, tools, and vehicles needed to be efficiently tracked and maintained.

The core challenge was to manage both areas – personnel qualifications and physical assets – within one clear, unified platform. The systems used previously were too fragmented and time-consuming.

The Solution

In 2020, Stadtwerke Hechingen implemented Timly to address both challenges. The cloud-based platform provides:

  • Digital personnel files: Central management of qualifications, certificates, training documents, and relevant files such as contracts and diplomas.
  • Mobile access: Quick access to all information from any device, including on-site.
  • Ticketing system: Complete control over support and repair requests at the operations yard, including activity logs, details, and repair invoices.

With Timly, the utility gained a structured, centralized overview of all employee qualifications, while simultaneously improving the efficiency of their operations yard and ensuring compliance.

The Results

  • Centralized management: All employee qualifications, certificates, and training records are clearly organized in a single platform.
  • Compliance readiness: Administrators can instantly see expiring certifications, upcoming training sessions, and required renewals.
  • Efficient asset management: The operations yard benefits from structured management of tools, equipment, and fleet vehicles – including maintenance and repair workflows.
  • Optimized processes: Digitization reduces administrative overhead, increases transparency, and enables fast, accurate tracking.

Key Takeaways

  • Unified platform instead of isolated systems: Simplifies management and increases transparency for both personnel and equipment.
  • Digital personnel files: Support efficient compliance and ongoing safety checks.
  • Mobile availability: Essential for real-time access to information on-site.
  • Ticketing system: Streamlines maintenance and repair processes with clear, complete documentation.

With Timly, the medieval town of Hechingen has taken a confident step into digital administration, demonstrating how traditional institutions can operate efficiently and remain fully compliant with modern software.

Photo: Stadtwerke Hechingen