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Company Overview

Baselland Transport AG (BLT) is a key public transport provider in the Basel region, operating buses, trains, and trams since 1974. Headquartered in Oberwil and managing around 3,000 assets, BLT ensures that thousands of passengers reach their destinations safely and reliably every day.

The Challenge

BLT must manage a wide range of complex assets such as vehicles, tracks, and other infrastructure components — with a strong focus on maintenance and safety. Any delay or missed service task can impact operations and compromise passenger safety. The company therefore needed a digital solution that would enable precise, complete tracking of all maintenance activities while ensuring full compliance with legal requirements.

The Solution

BLT implemented Timly to centrally record and manage all assets. Key features include:

  • QR codes for every asset: Simple scanning provides instant access to digital records for equipment, vehicles, and infrastructure.
  • Ticketing system: Centralized management of all maintenance activities, repairs, and support requests.
  • Dashboard: Clear visibility into past, ongoing, and upcoming maintenance tasks.
  • Compliance management: Deadlines, inspections, and maintenance cycles are automatically monitored, including email reminders.

By integrating all information — from usage instructions and maintenance schedules to documents and support tickets — BLT employees can carry out and document maintenance work efficiently and consistently.

The Results

  1. Centralized management: All assets, maintenance tasks, and related documents are consolidated in one platform.
  2. Efficient maintenance: Maintenance cycles, inspections, and repairs are clearly structured and fully traceable.
  3. Safety and compliance: Deadlines are reliably met, ensuring regulatory compliance.
  4. Instant access: A quick scan provides all relevant information on machines and vehicles.
  5. Optimized processes: The ticketing system and dashboard simplify planning and executing daily maintenance tasks.

Key Takeaways

  • Digital asset capture: QR codes and centralized data storage increase efficiency and transparency.
  • Ticketing system: Central management of maintenance and repairs reduces errors and speeds up response times.
  • Deadline management: Automated reminders ensure compliance and safety.
  • Information integration: Documentation, maintenance plans, support tickets, and images combined in one platform enable smooth operations.
Photo: Baselland Transport AG (BLT)