Digital into the future: Timly in use at 250 Euromaster service locations

In February 2022, the Timly team was able to accompany the management responsible for digitalisation on their journey through southern Germany and thus gained intensive insights into the further progress of the application of the Timly asset management software at around 250 locations.
Timly und Euromaster Intro

Euromaster GmbH

Year of foundation

1991

Locations

335

Revenue

~245 Mio. €

Industry

Reifen- & Autoservice

Number of employees

~1.900

Inventory

~20.000 Objekte in 2022

The challenge: Minimise effort through improved information status

At the beginning, the central question arose as to how the assets at around 250 locations of around 100 franchisees of Euromaster GmbH in Germany and abroad could be efficiently linked with each other through a digital platform.
Geräte und Maschinen werden in Timly inventarisiert
Since the end of 2021, Euromaster has been digitising around 250 locations with the Timly asset management software
However, the “how” was still preceded by the “if”: numerous lists (Excel), from different periods and maintained by different people, no longer gave the management a clear picture. Duplicate entries, sometimes strange designations, as well as data inconsistencies made clean analyses regarding the whereabouts and condition of the equipment, tools and machines impossible. Since manual entries were made in Excel lists over several periods, there were, for example, different machine designations for the exact same machine.

However, data quality is extremely important to Euromaster, because “TÜV” & co. carry out regular audits at the service locations. If the right information cannot be provided at the right time, such an audit can paralyse an entire branch for several days. This is mainly about checking equipment for safety and suitability, checking documentation of services & repairs, related documents, invoice control and many more.

A centralised overview und more efficient data management should result in a better information situation and thus considerably reduce the effort and costs.

The solution: Decentralised data collection provides a centralised overview

Data import

It quickly became clear that Euromaster would have to make an initial and one-off effort to prepare the data. However, this is important so that the asset data can also be imported cleanly into the Timly system. In the process, categories will be matched with each other and templates for data entry will be created for all locations. The aim is to import all details such as serial numbers, machine designations, conditions and locations of the inventory correctly.

In future data recordings, it will be important to merge item information. The decentralised recording of repairs & services at the individual locations (via the inventory app) can also be significantly simplified by the Timly software through standardisation.

Maschinenwartung einfach gemacht in Timly
Via the QR code labels on the devices, employees can quickly view and record information.

Manage Maintenance & Services

The Maintenance Planner & Service-Management module in Timly allows future repairs to be managed more efficiently. The integrated deadline planner makes it possible to keep track of the necessary safety inspections of the numerous devices and machines at a central point (compliance!). Here, a differentiation is made between time-dependent and time-independent occurrences, such as weekly, monthly and quarterly deadlines.

Damage reports to service partners are to be automated, which is a challenge: The Timly software must make the numerous service partners available for the different categories and select who is responsible for which damage. Warranty periods must be kept in view at all times.

Document management

In addition, there is an efficient document management for the assets. Of course, there are dozens of digital files for the devices used at the locations, such as manuals, safety instructions, protocols and invoices – accumulated over several years. These can be stored in Timly for each device and made accessible depending on access rights.

Role concepts

In addition to the “power users”, it is important for Euromaster to work out individualised user authorisations and to create role concepts for the different types of employees. Since decentralised data entry into the Timly system is planned, problems such as “accidental deletion” and “incorrect entry” should be prevented at all costs. The normal user at the site must be given individual authorisation to add serial numbers and barcodes to machines, as well as to enter standard inputs.

Mainly used:

Timly bei Euromaster EN 1

Maintenance & Service Management

With a centralised overview of service management operations, management can get a real-time picture of fixed assets.
Timly bei Euromaster EN 2

Ensure compliance

With new visibility of data, operations and documents on equipment, tools and machinery, Euromaster achieves greater operational efficiency.

Result: Individualisation of the product roadmap

The exchange during the joint implementation on site resulted in a lot of exciting feedback from Euromaster. This is exactly what Timly Software is all about – our product is constantly evolving based on the use cases and suggestions for improvement from our customers.
Anlagenwartung im Timly Wartungsplaner
The complete implementation of the Timly software at the approximately 250 locations is planned for the summer of 2022.
But every customer application is individual: at Euromaster, the discoveries for new functions and aspects related to role concepts, access and responsibilities, damage reports, as well as compliance stood out. The result is a complete asset solution for the individualised application of Euromaster GmbH.

In the course of the discussions and application on site, the importance of further ideas and insights that emerge from the use of Timly also became clear very quickly. Through the Rooms & Containers function, Euromaster will be able to digitally map the local conditions per location in the future and thus make much more efficient planning efforts:

How many square metres does which location have?
What is the clearance height of the garages?
Which special lift platforms are in use at which location?

This results in the potential to offer an even better service to customers in the future and to remain competitive in the long term. The future is digital. The future is Euromaster!

You too can benefit from Timly – digital asset management software