Smart City Asset Management – Timly in use at DIGOOH
DIGOOH Media GmbH
Year of foundation
Number of employees
Werbung & Medien
The challenge: optimise service management for many locations
Employees or service partners should be able to easily access the DCLP at the respective location via QR code scan. In addition to general information about the item (e.g. inventory number, type designation, documentation, etc.), past services, defects and other maintenance information should also be made historically traceable at a glance.
The solution: resource-saving maintenance planning
First of all, it was essential to carry out a basic survey of the existing assets. In this process, all existing information on the digital advertising spaces in use at the many different locations was recorded. In the future, information can be easily accessed and recorded via QR code scan with an existing smartphone or tablet.
The maintenance planner in the field
The service management module (maintenance planner) in the Timly software improves processes through software-supported automation. In addition to the central overview of upcoming dates and deadlines (safety inspections, maintenance…) suddenly occurring defects and deficiencies can also be recognized and remedied much more quickly.
For this purpose, Timly enables employees and service providers to directly record damage via access in the inventory app and forward it to the responsible office – simply with a click. Additional descriptions or even photos of the damage can be attached.
Delegate user access
To ensure that the right information is available in the right place and that there is no chaos in data maintenance, user restrictions come into play. With Timly, it is very easy to define which employee or external person is allowed to access which information, and in particular which actions can be carried out.
Mobile access for employees
Efficient service management
Result: Cost efficiency through improved processes
Defects and repairs can thus be evaluated more clearly, which simplifies the evaluation of new acquisitions. This effectively saves money, while new equipment is not necessary when introducing Timly – compared to other software providers. It is sufficient to simply give staff access to Timly via their existing smartphones.
The following upsides were achieved for DIGOOH Media GmbH:
- Overview of status, whereabouts and condition of the devices.
- Planning and execution of service procedures (software-supported)
- Historical tracking of services, maintenance and defects
- Optimised planning & calculation efforts for investments (data-based)